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Clovis Adult Education

Part of the Clovis Unified School District

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Grievance

Grievance Policy

If you have a concern or complaint about a CAE employee/policy/procedure/ or student, we need to know about it! We recommend that you take the following steps:

  1. If possible, try discuss and settle your concerns with the individual. If your unsettled concern is with another student, notify your teacher immediately.
  2. Any unresolved concerns or complaints shoul be taken to the designated department personnal listed below. An appointment will be scheduled within 5 working days. These employees are trained to listen to your concerns to the appropriate department office.
Department Name Room Phone
Academics Crystal Rodriguez Admin. (559) 327-2875
Community Education Kelly Peterson G-1 (559) 327-2858
CTE Business Courtney McMahon Admin (559) 327-2872
CTE Nursing Chun Hee McMahon A-8 (559) 327-2841
Office Manager Marie Lackey Admin (559) 327-2871

 

  1. If your concern should need further attention, the following school administrators will address your issue.
Ramon Esquivel Job Placement Officer (559) 327-2822
Courtney McMahon CTE Learning Director (559) 327-2872
Melissa Holdener Academic Learning Director (559) 327-2861

 

  1. The site lead Administrator will also be notified of your concerns.
Marci Panoo Principal (559) 327-2870

 

  1. District complaint review will rest in Clovis Unified School District
Steve France Education Services Area Administrator (559) 327-9380

 

  1. Clovis Adult Education is accredited by noth the Accrediting Commission for Schools, Western Assosiation of Schools and Colleges (ACS WASC) and the Council on Occupational Education (COE). Should you have additional concerns or complaints regarding any CTE Programs you may direct then to: Councial on Occupation Education, 7840 Roswell Road, Building 300, Suite 325, Atlanta, GA 30350, Telephone: 770-396-3898 / FAX: 770:396-3790, ww.council.org.

 

Formal Complaint Procedures

Individuals wishing to file a formal written complaint may pick up a form in any of the CAE department offices, or from the district website, Clovis Unified School District. Any of the persons listed on this page can help you complete  the complaint form. When filing a formal complaint, please follow these guidelines.

  1. A complaint is a written statement alleging discrimination, or a violation of Federal or State law within the programs listed in the CUSD Complaint Procedure.
  2. Submit your form in a timely manner. All deadlines and procedures are posted on the district website under Administrative Regulation No 1312.3
  3. Include important information such as: who, what, where, when, how, and why. Also list any witnesses involved.

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